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Terms and Conditions

Effective Date: September 13, 2026

Last Updated: September 13, 2026

These Website Terms and Conditions (“Terms”) govern your access to and use of www.alqimind.com, including its pages, content, forms, appointment links, and other website features.

The website is operated by Alqimind LLC, doing business as Alqimind (“Alqimind,” “we,” “us,” or “our”).

By accessing or using the website, you agree to these Terms.

If you do not agree, please do not use the website.

WEBSITE INFORMATION ONLY

The public website provides general information about Alqimind, psychiatric services, telehealth, scheduling, future service areas, and related educational topics.

Website content is provided for general informational purposes and is not a substitute for individualized medical, psychiatric, psychological, diagnostic, legal, or other professional advice.

Do not delay seeking qualified professional care because of something you read on this website.

NO PROVIDER-PATIENT RELATIONSHIP

Viewing the website, submitting a contact form, requesting an appointment, sending an email, leaving a voicemail, or communicating with Alqimind does not by itself establish a provider-patient relationship.

A clinical relationship is established only after Alqimind:

• Determines that the requested care is appropriate and within the provider’s scope and jurisdiction

• Completes applicable registration and consent requirements

• Accepts the individual for care

• Conducts an appropriate clinical encounter

Alqimind may determine that its telehealth practice is not an appropriate setting for a particular person or condition and may recommend another level, type, or location of care.

AVAILABLE AND FUTURE SERVICES

Alqimind currently provides scheduled outpatient psychiatric services, which may include psychiatric evaluation, medication management, integrative psychiatric care, supportive interventions incorporated into psychiatric treatment, follow-up care, and coordination of care.

Dedicated psychotherapy, Qi or Eastern-healing services, and other Wellness services may not currently be available. Descriptions of planned or developing services do not constitute an offer, guarantee, or representation that those services are currently available.

Availability, eligibility criteria, providers, prices, and service descriptions may change.

TELEHEALTH AND GEOGRAPHIC LIMITATIONS

Alqimind currently provides psychiatric appointments through telehealth.

Patients must be physically located in Florida during each clinical appointment unless the treating provider is authorized to practice in the jurisdiction where the patient is physically located.

Alqimind may verify a patient’s location at the beginning of an appointment. An appointment may be postponed, rescheduled, or discontinued if the provider cannot legally or safely provide care at the patient’s location.

Patients should attend telehealth appointments from a private, safe, and appropriate setting with a reliable connection. Patients must not attend an appointment while driving.

EMERGENCIES AND URGENT CONCERNS

Alqimind does not provide emergency services, immediate crisis response, continuous monitoring, or after-hours urgent care through this website.

The website, contact form, email, telephone, voicemail, text messaging, and patient portal are not monitored continuously.

If you are experiencing a medical or psychiatric emergency, call 911, go to the nearest emergency department, or call or text 988 for immediate crisis support.

For time-sensitive but non-emergency concerns, contact the practice during regular business hours. A scheduled appointment or another appropriate level of care may be recommended.

APPOINTMENTS AND SCHEDULING

Appointment requests are subject to provider availability, clinical appropriateness, completion of required documentation, geographic eligibility, and applicable practice policies.

Submitting a request does not guarantee:

• Acceptance as a patient

• A particular appointment time

• Insurance coverage

• A diagnosis • A prescription or medication change

• A controlled-substance prescription

• Completion of a form, accommodation, certification, or letter

• Any particular clinical outcome

You are responsible for providing accurate and current registration, contact, insurance, medication, and health information.

PRESCRIPTIONS AND MEDICATION REQUESTS

Prescriptions, medication renewals, medication changes, and new medications require an appropriate clinical evaluation and are provided only when clinically indicated.

Medication requests submitted through the website, email, text message, voicemail, pharmacy communication, or another administrative channel are not automatically approved.

Controlled medications are subject to additional clinical, legal, monitoring, identification, documentation, and follow-up requirements.

Nothing on the website guarantees that a particular medication will be prescribed or continued.

INSURANCE, FEES, AND PAYMENT

Information about insurance participation, fees, and appointment pricing is provided for general guidance and may change.

Insurance participation does not guarantee that:

• A particular plan or product is in network

• A particular service is covered

• Prior authorization will be approved

• A claim will be paid
• A deductible, copayment, or coinsurance amount will be accurate

• The patient will have no additional financial responsibility

Patients are responsible for verifying coverage and providing accurate insurance information. Final financial responsibility is determined by applicable insurance benefits, contractual arrangements, services provided, and Alqimind’s financial policies.

Self-pay fees and insurance-negotiated rates may differ.

Cancellation, missed-appointment, payment, refund, and billing rules may be governed by separate financial and practice policies provided during registration or scheduling.

THIRD-PARTY PLATFORMS AND LINKS

The website may link to third-party platforms, including Grow Therapy, Headway, telehealth services, payment processors, review platforms, informational resources, and social-media websites.

Third-party platforms operate under their own terms, privacy policies, consent processes, pricing, and security practices. Alqimind is not responsible for the availability, content, accuracy, security, or practices of third-party websites.

A link does not necessarily constitute endorsement of every statement, product, or service offered by the third party.

WEBSITE COMMUNICATIONS

The general website form, ordinary email, telephone, and text messaging are intended primarily for scheduling and administrative communication.

Do not submit detailed clinical information through the general contact form or ordinary email. Clinical concerns should be communicated through an approved secure channel or discussed during an appointment.

Electronic communications may be delayed, misdirected, intercepted, or accessed by someone with access to your device or account. No electronic communication method can be guaranteed to be completely secure.

PRIVACY

Use of the website is also governed by Alqimind’s Privacy Policy.

Protected health information created or maintained as part of clinical care may be governed by Alqimind’s Notice of Privacy Practices, HIPAA, and applicable Florida law.

If these Website Terms conflict with rights provided under applicable healthcare privacy law or Alqimind’s Notice of Privacy Practices, the applicable law and Notice of Privacy Practices will control with respect to protected health information.

EDUCATIONAL AND WELLNESS CONTENT

Information concerning mental health, sleep, nutrition, movement, supplements, lifestyle practices, integrative care, or future wellness services is general educational information.

It does not constitute an individualized diagnosis or treatment recommendation and should not be used to start, stop, or change medication, supplements, diet, exercise, or medical treatment without consulting an appropriate healthcare professional.

Results and treatment responses vary. Testimonials, reviews, examples, and descriptions of potential benefits do not guarantee a particular outcome.

ACCEPTABLE USE

You agree not to:

• Use the website for unlawful, fraudulent, threatening, or abusive purposes

• Attempt to obtain unauthorized access to the website, forms, accounts, systems, or data

• Introduce malware, automated attacks, or harmful code

• Interfere with the website’s availability, security, or operation

• Submit false, misleading, or impersonated information

• Use website content in a way that infringes intellectual-property, privacy, or other legal rights

• Scrape, copy, reproduce, or commercially exploit website content without authorization

• Use the website to send emergencies, threats, harassment, or unsolicited advertising

Alqimind may restrict website access or take other appropriate action when misuse is suspected.

INTELLECTUAL PROPERTY

Unless otherwise stated, the website’s branding, logo, design, written content, graphics, photographs, and other original materials are owned by or licensed to Alqimind and are protected by applicable intellectual-property laws.

You may view and print limited portions of the website for personal, noncommercial use. You may not reproduce, modify, distribute, publish, sell, license, or commercially exploit website content without prior written permission.

Third-party names, logos, and trademarks remain the property of their respective owners.

WEBSITE AVAILABILITY AND ACCURACY

Alqimind makes reasonable efforts to provide accurate and current information but does not guarantee that all website information is complete, current, error-free, or continuously available.

The website may experience delays, interruptions, technical problems, maintenance, or security events. Alqimind may modify, suspend, or discontinue website content or functionality without prior notice.

If website information conflicts with a signed consent, financial agreement, clinical policy, insurance determination, or other formal document provided by Alqimind, the applicable formal document will control.

DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the website and its public content are provided on an “as is” and “as available” basis.

Alqimind does not make warranties concerning the website’s uninterrupted availability, accuracy, security, suitability for a particular purpose, or freedom from harmful components.

Nothing in these Terms excludes warranties or protections that cannot legally be excluded.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Alqimind will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of, inability to use, or reliance on the public website or third-party links.

This limitation does not apply to liability that cannot legally be limited or excluded. Nothing in these Terms limits rights or remedies arising from clinical care when such rights cannot lawfully be waived through website terms.

INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for losses, claims, or expenses resulting from your unlawful misuse of the website, violation of these Terms, or infringement of another person’s rights.

This section does not apply to conduct or liability that cannot legally be assigned to you.

ACCESSIBILITY

Alqimind aims to make its website reasonably accessible. If you encounter difficulty accessing website information or functionality, contact us so that we can provide reasonable assistance or an alternative method of access.

GOVERNING LAW

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any dispute concerning the public website will be subject to the jurisdiction of an appropriate state or federal court located in Miami-Dade County, Florida, unless applicable law requires otherwise.

SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

CHANGES TO THESE TERMS

Alqimind may revise these Terms to reflect changes in services, technology, business practices, or legal requirements.

Updated Terms will be posted on this page with a revised effective or last-updated date. Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

CONTACT INFORMATION

Questions about these Website Terms may be directed to:

Alqimind LLC
3626 NW 7th Street  Miami, Florida 33125

Phone: (305) 942-5246 

Fax: (305) 845-5673
Email: contact@alqimind.com

Please do not send sensitive medical information through ordinary email.

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